Update yourself. Learn. Connect with the future of building management.

• Register | 10:00 a.m. 

• Inauguration | 11:00 Hrs. - 11:30 Hrs.

• 11:30 Hrs. - 12:15 Hrs.

Facility Management in the era of smart buildings: efficiency, sustainability and digital experience - ESDX

In smart buildings, facility management ceases to be a support function and becomes the strategic engine that defines their profitability, sustainability, and experience. With 60% of costs concentrated in operation, the intelligent integration of BMS, CMMS, and IWMS, enhanced by IoT and artificial intelligence, not only reduces expenses by up to 40% but also transforms management into a living, predictive system aligned with global standards such as ISO 41001 and ISO 37101

Lesly Gantenbein | Consultor Internacional en Facility Management (ISO 41001:2018) y Sistemas Integrados de Gestión (ISO 9001, 14001, 45001), además de Auditor Interno en Seguridad de la Información (ISO 27001) y Asset Management.

• 12:15 Hrs. - 13:00 Hrs.

Do not leave Facility Management to chance: data, efficiency, and real-time control

In an environment where assets, facilities, and services must operate with maximum efficiency, we cannot leave anything to chance. Data and technology are the key to ensuring efficiency, control, and real results. Discover how Facility Management can stop being a game of chance and transform into a smart strategy, based on real-time information and digital platforms that allow anticipating, optimizing resources, having total control, and making decisions with the certainty of an ace up the sleeve

Verónica Hernández | Implementations Director México en FAMA (a Cuatroochenta product) y Especialista en Facilities Management

• 13:00 Hrs. - 13:30 Hrs.

Beyond maintenance: strategic leadership to create human, resilient, and profitable spaces

This conference invites us to rethink the role of maintenance in organizations, moving from a merely operational function to a strategic axis of transformation. Through examples and innovative approaches, it will address how leadership can drive the creation of spaces that are not only efficient and profitable, but also human and resilient.

Rimack Quiñones | KNX Grupo Nacional México

• Lunch | 13:30 Hrs. - 14:30 Hrs.

• 14:30 Hrs. - 15:15 Hrs.

The importance of a CMMS in Integrated Facilities Management

This conference will explore the fundamental role of Computerized Maintenance Management Systems (CMMS) in Integrated Facilities Management. The main features of these software systems will be addressed, including work order management, preventive maintenance scheduling, inventory tracking, and generation of detailed analytics. The presentation will highlight key benefits such as improved operational efficiency, reduced downtime, and extended asset lifespan. It will also analyze the direct impact on Facility Management, focusing on information centralization, quick emergency response, and resource optimization. Finally, it will discuss aspects of cost savings and improved occupant satisfaction, positioning CMMS as a crucial investment for the success of modern FM.

Victor Sierra | 38+ años de experiencia, Facilities, Real Estate y Retail | Director de Desarrollo de Soluciones en JLL

• 15:15 Hrs. - 16:00 Hrs.

Effects on FM of natural and artificial intelligence

In a world where buildings think, humans must learn to feel deeply, balancing technology and experience in the built environment, and valuing both the elements of artificial intelligence and those of human intelligence.

Eduardo Becerril | Ejecutivo senior en administración y operación de inmuebles, con más de 30 años de experiencia en liderazgo corporativo. Actual director de Operaciones en Allux

• 16:00 Hrs. - 16:45 Hrs.

Resilience in property management: how training strengthens people, companies, and cities

This presentation explores how resilience becomes a competitive advantage in the real estate sector.
It addresses current challenges: technology, sustainability, talent, and economic uncertainty.
IMEI BOMA and its international certifications are presented as tools to strengthen teams.
Benefits for professionals and companies are shown in continuity, efficiency, and employability.
It concludes with a call to train today the resilient leaders of tomorrow.

Humberto De la Vega | Director para América Latina en STid |IMEI

• 16:45 Hrs. - 17:30 Hrs.

Management with purpose: innovation, impact, and leadership in the projects that are redefining Latin America

This approach makes it possible to highlight how innovative management not only transforms processes, but also communities, sectors, and business models, aligning with criteria of sustainability, efficiency, and social impact.

CALA Awards

• 17:30 Hrs. - 18:00 Hrs.

The CALA AWARDS will recognize new Facility Management projects and management models that are innovative and have an impact on improving operation and maintenance processes, as well as enhancing labor practices and well-being. The award aims to strengthen initiatives with comprehensive approaches that focus on people and include the quality of facilities.

• Register | 10:00 a.m. 

• 11:30 Hrs. - 12:15 Hrs.

The transformation of Facility Management in Latin America

A journey through the evolution of FM in the region towards smarter, more sustainable, and user-centered models. Focus on automation, energy efficiency, and responsible management.

Juan Daniel García Castaño | Ingeniero Electricista. Especialista en gerencia de mantenimiento, alta dirección, coaching y gestión de proyectos.

• 12:15 Hrs. - 13:00 Hrs.

Smart selection: how AI reduces turnover and protects profitability in Facility Management

In this conference we will show how a correct decision in the selection process can save millions, protecting annual profitability and reducing the impact of turnover and low productivity. We will analyze real cases from the sector, demonstrating how skill gaps generate cost overruns, service failures, and customer loss.

With a live demonstration, we will present how artificial intelligence makes it possible to identify talent with greater precision, optimize training, and ensure more productive and sustainable teams.

As a benefit for attendees, we can announce that they will receive free access, for 15 calendar days, to our technological solution Evaluatest AI Operatives, in order to take what they learned from theory into practice.

Jonathan Andrés Correa | Gerente Colombia Brivé Soluciones

• 13:00 Hrs. - 13:30 Hrs.

Master Panel: Beyond Condominium Administration (Asset Security and Civil Protection)

High-Level Panel with Experts in Sustainability, Technology, and Innovative Building Operation Models.

• Almuerzo | 13:30 Hrs. - 14:30 Hrs.

• 14:30 Hrs. - 15:15 Hrs.

The 360° evaluation of ISSA offers facility managers a comprehensive diagnosis of their cleaning operations, covering effectiveness, staff, regulatory compliance, sustainability, and training. With advanced tools and proven benchmarks, it provides reference data and applicable strategies to improve efficiency, quality, and work culture, while reducing costs.

Alejandra Gramajo l Gerente para Latinoamérica | ISSA

• 15:15 Hrs. - 16:00 Hrs.

Panel: Cost optimization with maximum quality in services: Current challenges of FMs in Mexico

A space for dialogue with industry leaders to analyze how Facility Managers face the challenge of reducing costs without compromising quality, exploring strategies, best practices, and innovation in service management.

• 16:00 Hrs. - 16:45 Hrs.

Integrated Facilities Management: Strategies for Operational Efficiency and Cost Optimization

This conference will address the key strategies of Integrated Facilities Management (IFM) as a comprehensive model to maximize operational efficiency and generate significant cost savings. It will explore methodologies for integrating multiple services under unified management, including maintenance, cleaning, security, technology, and energy management. The presentation will highlight how supplier consolidation and process standardization improve operational coordination and reduce administrative expenses. Success stories demonstrating cost reductions of 15–25% through IFM implementation will be analyzed, along with technological tools such as IoT, integrated management systems, and data analytics to optimize performance.

María José Viejobueno | Director General de REMS JLL